Move beyond "total sales". These 5 KPIs will give you the real pulse of your agency's health and efficiency.
- Fill Rate: What percentage of orders are you actually filling?
- Time-to-Fill: How fast are you filling them?
- Gross Margin per Desk: Which recruiters are actually profitable?
- Redeployment Rate: Are you keeping good workers working?
- Candidate Net Promoter Score (NPS): Do your workers like you?
Tracking these daily allows you to spot trends before they become problems.
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